FREQUENTLY ASKED QUESTIONS
We are a registered Ghanaian business with years of excellent service under our belt and have several happy customers who are confident of the products and services we offer. You can take a look at our reviews on Google to help you make a sound decision.
Go ahead and place your order or give us a call at +233547495119 and become a happy customer too.
We are currently operating an entirely virtual service, which means that we no longer run a physical store. To order, kindly visit our website (www.shikakope.com) or give us a call at 0547495119.
We apologize for not having exactly what you want. Please text us using our live chat located on the bottom right corner of the site to let us know which item you need, if we can stock it, we will.
For customers in and around Accra, we offer same-day delivery at a cost. It takes two (2) working days or less for orders outside Accra, but in Ghana to be delivered.
For orders outside Ghana, delivery can take up to 7 working days from the day of payment. Delivery charges apply.
A preorder is an order for a product placed before it is available for purchase. Our website allows customers to make pre orders based on terms and conditions stipulated at each period.
A customer must pay in full while the preorder window is open. If the deposit feature is available at the time of a preorder sale, all payments must be completed before delivery is made.
Preorder prices are usually lower than regular product prices. Delivery dates for preorders are usually stated on the product page and it is promptly followed as we strive to serve you excellently.
To make a preorder, kindly select the product you want, add it to the cart, and fill in your shipping and contact details. If you are a registered customer, you can log in to your account and make the preorder.